While at a customer site and trying to upgrade their vCenter 5.0 to 5.5, every time we tried to run the installer it ran for a bit then gave us the follow error:
Then the following errors appeared in a log files that was opened automatically in a notepad.
—————– Error start —————–
Action 12:39:49: VM_InstallVCREDIST_x64. Configuring Microsoft Visual C++ Redistributable Package (x64)…
Action start 12:39:49: VM_InstallVCREDIST_x64.
CustomAction VM_InstallVCREDIST_x64 returned actual error code 3010 (note this may not be 100% accurate if translation happened inside sandbox
MSI (c) (5C:E4) [12:40:32:470]: Note: 1: 1722 2: VM_InstallVCREDIST_x64 3: F:\ 4: D:\Single Sign-On\prerequisites\vcredist_x64.exe /s /v/qn
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VM_InstallVCREDIST_x64, location: F:\, command: D:\Single Sign-On\prerequisites\vcredist_x64.exe /s /v/qn
MSI (c) (5C:E4) [12:42:05:103]: Product: vCenter Single Sign-On — Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VM_InstallVCREDIST_x64, location: F:\, command: D:\Single Sign-On\prerequisites\vcredist_x64.exe /s /v/qn
Action ended 12:42:05: VM_InstallVCREDIST_x64. Return value 3.
MSI (c) (5C:E4) [12:42:05:103]: Doing action: FatalError
Action 12:42:05: FatalError.… Read More